POLICIES

Card on File

‘Ohana Salon requires a card on file in order to book. In order to save your appointment a card on file must be added to your client profile when booking. 

 

Cancellation Policy 

 

A cancellation with less than 24 hour notice or failure to show for an appointment will result in a cancellation fee. 

 

Cancellation fee for color services is $50. 

Cancellation fee for a haircut service is $25.

 

Late Policy 

 

Out of respect for our guests, salon guests arriving 15 minutes late will be honored at ‘Ohana’s discretion. We reserve the right to modify and/or cancel your service as needed to stay

on time for the following appointments for the day.

Service Guarantee Policy 

 

All services are non-refundable. If you are dissatisfied with your service you have 72 hours from the original service date to have it re-done at no charge by the stylist who performed the original service. 

Product Refund

Products are non-refundable. 

 

Green Circle Fee 

 

$2 eco fee applied to each visit. ‘Ohana Salon is proudly a Green Circle salon. Being a Green Circle allows us to recycle up to 96% of our waste.