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POLICIES
Card on File
‘Ohana Salon requires a card on file in order to book. In order to save your appointment a card on file must be added to your client profile when booking.
Cancellation Policy
A cancellation with less than 24 hour notice or failure to show for an appointment will result in a cancellation fee.
Cancellation fee for color services is $50.
Cancellation fee for a haircut service is $25.
Late Policy
Out of respect for our guests, salon guests arriving 15 minutes late will be honored at ‘Ohana’s discretion. We reserve the right to modify and/or cancel your service as needed to stay
on time for the following appointments for the day.
Service Guarantee Policy
All services are non-refundable. If you are dissatisfied with your service you have 72 hours from the original service date to have it re-done at no charge by the stylist who performed the original service.
Product Refund
Products are non-refundable.
Green Circle Fee
$2 eco fee applied to each visit. ‘Ohana Salon is proudly a Green Circle salon. Being a Green Circle allows us to recycle up to 96% of our waste.